Privacy Policy

01Scope of This Policy

This Privacy Policy applies to information collected through tentimescapital.com, our website contact forms, email communications and other interactions directly related to our business.

Our services include business and financial advisory, financing support, tax advisory and filing, bookkeeping, strategic growth, real estate-related services, transaction advisory, website development and other business support services.

This policy should be read together with any additional privacy notices we provide when collecting information for a particular service or engagement.

02Information We May Collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact information: Your name, business name, email address, telephone number and other contact details you choose to provide.
• Business information: Your industry, business objectives, service interests and information submitted when requesting a consultation.
• Financial or project information: Details relevant to a service you request, where necessary and appropriately provided.
• Communications: Messages, inquiries, feedback and information you share with our team.
• Technical information: Certain browser, device, website usage, IP address and diagnostic information that may be collected automatically.

Please provide only information that is reasonably necessary for your inquiry or requested service. We do not ask you to submit passwords or sensitive financial account credentials through ordinary website contact forms.

03How We Use Your Information

We may use information for legitimate business purposes, including to:

• Respond to inquiries and consultation requests.
• Understand your business requirements and discuss relevant services.
• Provide, coordinate and improve our services.
• Communicate about an existing or potential business relationship.
• Maintain business records and manage client relationships.
• Monitor website performance, troubleshoot issues and improve user experience.
• Protect our website, business operations and users against fraud, misuse or security threats.
• Comply with applicable legal, regulatory and contractual obligations.

We will seek consent for additional uses where required by applicable law.

04Legal Grounds for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, or other lawful grounds available under applicable law.

Where processing is based on consent, you may withdraw that consent, subject to legal limitations and any consequences explained at the time of collection.

05Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand visitor interactions and improve performance.

Depending on the tools configured on the website, these technologies may collect technical information such as browser type, pages visited, time spent on pages and general usage patterns.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

06When We Share Information

We do not treat personal information as a commodity to sell. We may disclose information in limited circumstances, including:

• Service providers: Website hosting, email, analytics, security, communications and other providers supporting our operations.
• Professional advisers: Legal, accounting, compliance or other professional advisers where appropriate.
• Service-related partners: Relevant professionals or business partners when necessary to address your request, with appropriate authority or consent where required.
• Legal requirements: Where disclosure is required or authorized by law, court order or a lawful request.
• Business changes: In connection with a proposed or completed merger, restructuring, financing or transfer of business assets, subject to applicable safeguards.
• With your direction: Where you ask us to share information or otherwise authorize the disclosure.

Where appropriate, we take reasonable steps to ensure that service providers handle personal information only for authorized purposes and protect it appropriately.

07Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms or external services. These third parties operate independently and may have their own privacy policies and data handling practices.

We do not control third-party websites or their privacy practices. We encourage you to review the relevant privacy notices before providing information to those services.

08Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, email transmission or electronic storage system can be guaranteed to be completely secure. You should avoid sending confidential or sensitive information through unsecured channels unless an appropriate method has been agreed upon.

09Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and meeting applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it, securely dispose of it or de-identify it, subject to applicable retention requirements.

10Cross-Border Processing

Ten Times Capital Inc. operates from Toronto, Ontario, Canada. Depending on the service providers we use and the nature of your engagement, personal information may be processed or stored in Canada or another jurisdiction.

Privacy laws in those jurisdictions may differ from the laws where you reside. Where applicable, we take steps to address cross-border processing in accordance with relevant legal requirements.

11Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information, where legally permitted.
• Withdraw consent where processing relies on your consent.
• Object to or request restrictions on certain processing, where applicable.
• Raise a concern or submit a privacy-related complaint to the appropriate authority.

To exercise an applicable right, please contact us using the details below. We may need to verify your identity before responding. Some requests may be limited by legal obligations or other applicable exceptions.

12Marketing Communications

We may send service-related messages in connection with an inquiry or business relationship. We will send promotional communications only where permitted by applicable law and with consent where required.

You can request to stop promotional emails by using an unsubscribe option when available or contacting us directly. Opting out of promotional messages does not prevent us from sending essential communications about a service or existing business relationship where permitted by law.

13Children's Privacy

Our website and business services are intended for businesses, entrepreneurs, professionals and other adults. We do not knowingly seek to collect personal information from children in circumstances where parental consent or other authorization is legally required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements. When changes are made, we will update the "Last Updated" date displayed at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.